Invaluable information will come from asking questions of friends, family, or coworkers who have recently built a new home. Ask them about their personal experiences, and if they would recommend the same builder to you.
You’ll want to pay special attention to any problems these people have encountered during the process, and how the builder responded during construction, and after closing. There will be minor problems during the construction of any new home, but expensive repairs should not be routine.
You can also check with your local National Association of Home Builders, they have a wealth of information on their website. Another good idea, talk to Brokers about builders they’ve done business with. They will help you sift through the good and the bad.
Building a new home can be a very satisfying experience. Be patient, and realize the relationship is just as important to the builder. They want happy homeowners who will undoubtedly tell their friends and family how happy they are with this decision that will impact their family for years to come.